Frequently Asked Questions

1. What are the accepted payment methods?

PayPal, Visa, Master Card, American Express, Discover, Apple Pay among others.

2. What is the estimated delivery time of the orders?

Between 7 and 14 working days maximum

3. What is the return and refund policy?

We do not return nutritional products. But if any inconvenience arises with some of the other products in our store, you can contact us through the following email: info@ovalcrono.com

4. How can I track my order once it has been shipped?

Once you have placed your order, you will be provided with a tracking number for it.

5. Do you offer international shipping?

At the moment the United States and Puerto Rico, but we do not rule out expanding our shipments later to other countries.

6. What do I do if I received a damaged or incorrect product?

Once you have received your order, contact us immediately via the following email:

7. What is the best way to take care of and maintain the products I bought?

Nutritional products such as gels, recovery shakes, moisturizers, among others. Always keep them in cool and low-humid places. But anyway, read the instructions for each particular product.

8. How can I contact customer service if I have a question or problem?

It can be on the contact page of our store or through the following email: info@ovalcrono.com

9. Do you have a size guide to help me choose the right size of clothes?

Each product in the store shows a guide to the sizes of each garment. But in particular, the singlets of the For Racing collection tend to run a smaller size. For example, if you are Small, it is recommended to use Medium.